In this episode of the InfoGov Hot Seat, host Jim Merrifield interviews Aaron Ryssemus, CEO of O'Neill Software and founder of Annex.com. They discuss Aaron's background, key takeaways from the Infocon 2024 conference, the importance of AI in information governance, and strategies for engaging with customers. Aaron emphasizes the need for businesses to focus on security and infrastructure before implementing AI, the significance of building systems that cater to the expectations of Gen Z, and the importance of simplifying processes in a rapidly changing technological landscape.