Infogov Hot Seat
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Infogov Hot Seat

Welcome to the InfoGov Hot Seat. The show where Information Governance flips into Governed Intelligence, and data becomes your AI advantage.

Each episode features candid interviews with leaders across information governance and the broader business and data ecosystem, including IG practitioners, consultants, and solution providers, plus Chief Data Officers, CIOs, CISOs, and CEOs across industries. We unpack what is changing right now in governance, risk, compliance, and data strategy, and turn it into practical insights you can apply.

Expect real-world conversations on records and retention, privacy, security, eDiscovery, data quality, and AI readiness, with a focus on building trustworthy data foundations that reduce risk and create measurable advantage with AI.

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Recent Episodes

AI SaaS Is Dying What Law Firms Will Build Instead Ep. 101
101
Aug. 24, 2026

AI SaaS Is Dying What Law Firms Will Build Instead

Episode of InfoGov Hot Seat Live. Host Jim Merrifield and co-host Leigh Zidwich talk AI data governance, agentic workflows, and strategy with Maged Helmy (CEO, Newcode) and Tim Fox (Chief Data and AI Officer, Ogletree Deakins). In this episode: Why law firms are shifting from prompt-based chatbots to agentic AI workflows at scale The hidden costs of "messy data" and how to handle enterprise search with newer LLMs Why AI as an infrastructure will soon replace AI as a SaaS Building
Why Most Law Firms Fail at AI Adoption (And How to Fix It) Ep. 100
100
July 28, 2026

Why Most Law Firms Fail at AI Adoption (And How to Fix It)

Episode 100 of InfoGov Hot Seat Live. Host Jim Merrifield and co-host Leigh Zidwick talk AI adoption in law firms with Donna O'Leary (Head of AI, New Code Ireland) and Zach Abramowitz (Founder, Killer Whale Strategies). In this episode: * Why "AI literacy" is replacing "AI training" — and what most firms got wrong the first time * The GPS/Waze analogy for how lawyers should (and shouldn't) trust AI * EU AI Act Article 4 and what it actually requires from law firms * Why security certifications
Federal Records Management, AI, and Why "Content is Key" with Hyland’s Wesley Callahan Ep. 99
99
June 7, 2026

Federal Records Management, AI, and Why "Content is Key" with Hyland’s Wesley Callahan

In this live episode of the InfoGov Hot Seat recorded straight from the ARMA Federal Summit in Reston, Virginia, host Jim Merrifield sits down with Wesley Callahan, Senior Account Executive at Hyland Software. With over 30 years of Enterprise Content Management (ECM) experience in the federal space, Wesley breaks down why the massive shift toward Artificial Intelligence (AI) and agentic processing requires organizations to look backward at how they manage data, information, and records. If yo
AI-Driven Information Governance: Inside the ARMA Federal Summit with Will Talbot (Laserfiche) Ep. 98
98
June 7, 2026

AI-Driven Information Governance: Inside the ARMA Federal Summit with Will Talbot (Laserfiche)

In this live episode of the InfoGov Hot Seat, host Jim Merrifield (Chief Data Officer, Robinson+Cole) sits down with Will Talbot, Manager of Enterprise Sales at Laserfiche, direct from the ARMA Federal Summit in Reston, Virginia. With over 12 years of experience in records and information management, Will dives deep into the biggest challenge facing federal records officers today: overcoming user resistance and making compliance seamless. He shares how Artificial Intelligence (AI) is complete
AI Readiness and Records Management with John Beglan Ep. 97
97
June 7, 2026

AI Readiness and Records Management with John Beglan

In this episode of the InfoGov Hot Seat, host Jim Merrifield sits down with John Beglan from Tungsten Automation live at the ARMA Federal Summit in Reston, Virginia. John discusses how Tungsten Automation (formerly known as Kofax) is tackling the unique challenges faced by the federal government, focusing on driving efficiencies through intelligent capture, case management, and records management. They dive deep into the buzz surrounding agentic AI, the realities of government infrastructure,
Information Governance, GenAI, and Records Management in the Federal vs. Private Sectors Ep. 96
96
June 7, 2026

Information Governance, GenAI, and Records Management in the Federal vs. Private Sectors

In this live episode of the InfoGov Hot Seat from ARMA’s Federal Summit, host Jim Merrifield sits down with Kon Leong, CEO and Co-founder of ZL Technologies. With over 26 years of experience managing petabytes of unstructured data for Fortune 100 companies, Kon shares his unique perspectives on how the rapid rise of generative AI is changing the landscape of data governance. Highlights from this episode include: A Personal Look: Kon discusses his interest in Wabi-Sabi, the Japanese philos

About the Host

Jim Merrifield Profile Photo
Jim Merrifield

Influencer/Podcast Host/Keynote Speaker/Entrepreneur

InfoGov Hot Seat is a podcast hosted by Jim Merrifield, a certified information governance officer and professional with nearly two decades of experience in the industry. In each episode, Jim engages in candid conversations with practitioners, consultants, and solution providers on hot topics in the information governance field. Their discussions provide valuable insights and practical advice on managing information assets while navigating legal and regulatory challenges.

As the Director of Information Governance & Business Intake at Robinson & Cole LLP, Jim brings a wealth of knowledge and experience to the podcast. He co-founded the first-ever conference focused exclusively on information governance, InfoGovCon, and is an active member of industry associations such as ILTA, IAPP, and ARMA. In addition, Jim has published numerous publications and frequently discusses information governance and data privacy issues. With its focus on real-world scenarios and practical solutions, InfoGov Hot Seat is a must-listen for anyone interested in information governance and data management.

Reviews

Great podcast

"This is a wonderful and long overdue podcast. The combination of practitioners and solution providers is a great balance. Jim’s demeanor and delivery are engaging and remind the viewer that we are al…"

Greg Girardin | March 19, 2023

A great set of guests means great conversations

"I have previously worked for 4.5 years as Director of KM in a Legal Group in a large Canadian Bank, and then as Director of Product Management for NetDocuments, so about 8 years involved in legal tec…"

Jed Cawthorne | March 20, 2023

Invaluable Resource

"I have been an avid follower (and participant!) of the InfoGov Hot Seat since it's inception. The interviews are timely, relevant and Jim's discussion style makes it very easy and entertaining to li…"

Leigh Isaacs | March 21, 2023

The best seat in town for those burning IG issues!

"Kudos to Jim and the team at the InfoGov Hot Seat! The InfoGov Hot Seat is an excellent resource focused on the challenges & best practices of managing information and data within organizations. …"

Chris Giles, Founder & CEO at iCompli by LegalRM | March 21, 2023

Great Insights from Inside

"Just like most celebrities who now have a podcast, Jim has a large network and years of stories to share. As a lifelong innovator and collaborator, Jim has created the perfect forum to bring this ong…"

Kurt Thies | March 22, 2023

Great inside view of the industry

"The podcast is an excellent series of candid interviews with the heavy hitters in the industry. Jim isn't afraid to ask the challenging questions, and push to get the answers. We all love conferenc…"

Susan Gleason, CIP, CRM/CIGO, IGP | March 24, 2023

Masterful host and cutting edge content

"Jim has exceptionally interesting guests and is masterful at curating wisdom from them. I’ve learned so much by listening to this podcast; it offers fresh insight and takeaways on the IG industry tha…"

Christy Walters | March 27, 2023

Leader talking to Leaders

"This podcast is the "Tools for Titans" for all things Information Governance. Not only does Jim ask phenomenal questions, you also get to know the speakers at a personal level. Each episode brillia…"

Angela Watt, CIP | March 27, 2023

Best New Podcast

"InfoGov Hot Seat is the best podcast out there if you're involved in Information Governance, Records Management, and/or Information Management. As a listener of the podcast and as a former guest, I c…"

Chris Hockey, IGP | Sept. 8, 2023

Only podcast you need to listen for IG

"Amazing host, amazing content, great discussions. And unlike every other IG podcast out there, you are not being sold. You are getting the best of what each practitioner offers."

Kaan Volkan | June 14, 2024